In the heart of Stuart, florida, one business owner’s attempt to improve her property has turned into an odyssey of bureaucracy and unexpected expenses. Janet Milici, co-owner of Natural Flow Impact Windows and Doorshas spent nearly two years navigating the city’s permitting process for what she thought would be a straightforward project: a 30-by-40-foot storage building behind her business.
What began as a simple application in 2026 has evolved into a complex web of requirements, delays, and costs, leaving Milici frustrated and concerned about her business’s future. Her story raises important questions about the permitting processes in Stuart and their impact on local businesses.
An unexpected journey through permitting requirements
Milici’s initial goal was to create a secure space for storing business materials, not to expand her operations. However, the process proved to be far more involved than she anticipated. The city required extensive engineering studiesenvironmental reviewsand even a traffic analysis. Perhaps most surprisingly, Milici was also responsible for funding turtle relocation efforts.
“People try to cut corners and do things without permitting, but we are trying to do everything right,” Milici explained. Despite her efforts to comply with all requirements, she estimates she has spent nearly $40,000 on the permitting process alone. While she understands the need for regulations, Milici believes the process has become excessively burdensome for business owners.
The impact of delays on business operations
The prolonged permitting process has created significant challenges for Milici’s business. With hurricane season now underway, she faces the very real concern of protecting her materials. Currently, these items remain exposed outdoors, vulnerable to potential storm damage.
“The thing that bothers me is that hurricane season is here, and if I can’t put my materials in a safe place, then it’s going to cost me—it’s going to put me out of business if you really want to know,” Milici stated. The delays have not only increased her operational risks but also raised questions about the timing of city processes in relation to seasonal weather patterns.
Despite the permit’s recent approval, Milici continues to face additional city fees as the project moves toward completion. “It’s been a process, and I thought that this should be brought to everyone’s attention who lives in this area,” she said, highlighting the broader implications for other business owners in Stuart.
Seeking answers from the City of Stuart
As Milici navigates the final stages of her project, questions remain about the permitting process in Stuart. WPTV has reached out to the City of Stuart’s Planning and Zoning department for clarification on obtaining permits for similar structures but has yet to receive a response.
Milici’s experience serves as a cautionary tale for other business owners considering property improvements. Her story underscores the importance of understanding local regulations and the potential challenges that may arise during the permitting process. As Stuart continues to grow and develop, finding a balance between necessary regulations and business-friendly processes will be crucial for the community’s economic health.



